Frequently asked questions
Orders & Shipping
Where do you ship?
Where do you ship?
We ship worldwide! Gadget Giggle currently delivers to all countries.
How long will my order take to arrive?
How long will my order take to arrive?
Orders typically arrive within 6–9 days after we have processed them.
Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow its journey.
How can I track my order?
How can I track my order?
Once your order has been shipped, we’ll send you a confirmation email with your tracking details. Simply follow the tracking link to see the latest updates on your parcel.
My tracking hasn’t updated. What should I do?
My tracking hasn’t updated. What should I do?
Tracking can sometimes take a little time to update while your parcel is moving between carriers.
If your tracking hasn’t updated for several days, contact us at contact@gadgetgiggle.com and we’ll be happy to look into it for you.
Our Toys
How do you create your toys?
How do you create your toys?
We’re picky — intentionally.
At Gadget Giggle, we create toys that encourage children to think, build, solve, explore and discover for themselves.
We want play to be genuinely fun while giving growing minds something meaningful to do.
If it doesn’t spark curiosity, it doesn’t make the cut.
What age are your toys suitable for?
What age are your toys suitable for?
Recommended ages vary between products.
You can find the suggested age range on each individual product page. Every child develops differently, so we also recommend choosing toys based on your child’s abilities and stage of development.
Are your toys safe for children?
Are your toys safe for children?
Safety is incredibly important to us.
We carefully consider the materials, construction and intended age range of the toys we offer. Please always follow the age recommendations, safety information and supervision guidance shown on the individual product or its packaging.
Do your toys require batteries?
Do your toys require batteries?
Some do and some don’t.
Battery requirements are clearly listed on the individual product page whenever applicable.
Changes & Cancellations
Can I change or cancel my order?
Can I change or cancel my order?
We begin processing orders as quickly as possible, so please contact us at contact@gadgetgiggle.com as soon as you notice anything that needs changing.
If your order hasn’t entered fulfilment yet, we’ll do our best to help. Once it has already been processed or shipped, we may no longer be able to make changes.
I entered the wrong shipping address. What should I do?
I entered the wrong shipping address. What should I do?
Contact us as soon as possible at contact@gadgetgiggle.com with your order number and the correct address.
If your order hasn’t been processed yet, we’ll do our best to update it. Unfortunately, we can’t guarantee changes once an order has entered fulfilment or been shipped.
Returns & Refunds
Can I return my order?
Can I return my order?
Yes. We offer 30-day returns.
If you’d like to request a return, contact us at contact@gadgetgiggle.com within 30 days of receiving your order.
What if my toy arrives damaged or there’s something wrong with it?
What if my toy arrives damaged or there’s something wrong with it?
Please contact us at contact@gadgetgiggle.com as soon as possible.
Include your order number along with clear photos or a short video showing the issue, and our team will help make things right.
What if I received the wrong item?
What if I received the wrong item?
We’re sorry!
Send your order number and a photo of the item you received to contact@gadgetgiggle.com, and we’ll help resolve it for you.
Payments
What payment methods do you accept?
What payment methods do you accept?
Available payment methods are displayed securely at checkout and may vary depending on your location.
Is my payment information secure?
Is my payment information secure?
Yes. Payments are processed securely through our payment providers.
Gadget Giggle does not directly store your complete card information.
Still Have a Question?
We’re always happy to help.
If you can’t find what you’re looking for above, email us at contact@gadgetgiggle.com and our team will get back to you as soon as possible.
Happy playing,
The Gadget Giggle Team 💙